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Gorgias is a customer service platform for online stores that helps them manage their support tickets, edit orders, and increase sales. Gorgias integrates with various ecommerce solutions such as Shopify, Magento, BigCommerce, and Recharge, and allows businesses to connect all their communication channels such as email, social media, live chat, voice, SMS, and WhatsApp in one place. Gorgias also uses automation and artificial intelligence to provide faster and personalized responses to common customer requests. Gorgias claims to be used by over 11,000 ecommerce brands and to help them improve their customer satisfaction and loyalty.